Shipping Policy
Last updated: July 2026
We're committed to getting your Velaryn products to you as quickly as possible.
Processing Time All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed the next business day.
Shipping Times
- Standard Shipping (US): 6–12 business days
- International Shipping: 6–12 business days depending on destination
Please note: delivery times are estimates and may vary due to carrier delays or customs processing.
Shipping Rates Shipping rates are calculated at checkout based on your location and order weight.
Free Shipping We offer free standard and expedited shipping on qualifying orders. Check our current promotions at checkout.
Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number. You can also track your order on our Track Order page.
Customs & Duties For international orders, customs fees and import duties may apply and are the responsibility of the customer. These charges vary by country and are not included in your order total.
Lost or Delayed Packages If your package appears lost or significantly delayed, please contact us at velora.warm@gmail.com and we'll do our best to resolve it.